The information I received from Chief Rufer answered a lot of questions I had before I attended the class. I will definitely take what I have learned back to my department and sit down with my chief officers to implement a plan that will improve our department. I really found that the hands-on classroom exercises we’re very helpful . This class has given me a foundation to start from. Thank you for your help and I am looking forward to attending more classes when they are available.
John P. Vilanj
Training Officer
Troy Center Fire Department

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