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I had the pleasure of spending Saturday with members of the Stockton Fire Department delivering our signature TEN-23 program. We have delivered a number of programs for them in the past so it was no suprise to see a packed training room ready to learn. Although TEN-23 is designed to sharpen the communication and size-up skills of aspiring and existing officers, Stockton brought in a number of their new members in an effort to bridge knowledge gap. The training went very well and I am confident the members are ready for the next fire. Our next stop is the Winnebago Fire Chiefs Association to discuss recruitment and retention of today volunteers.

Chief Rufer explains the critical steps in getting a good read on the incident.

Chief Rufer explains the critical steps in getting a good read on the incident.


Chief Rufer uses some unique learning exercises to drive home critical points of the lecture.

Chief Rufer uses some unique learning exercises to drive home critical points of the lecture.

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